Payment Policy
Effective Date: 09/02/2025
Last Updated: 10/03/2025
At Nexfore Consulting (“Company,” “we,” “us,” or “our”), we are committed to providing secure and seamless payment options for our clients. This Payment Policy outlines the terms and conditions under which payments for services purchased through our website, www.nexforeconsulting.com (“Website”), are processed. By using our Website and availing our services, you agree to the terms of this Payment Policy.
1. Payment Methods
We accept the following payment methods for services purchased on our Website:
- Credit and Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and others.
- Bank Transfers: Payments can be made via direct bank transfer to the designated account. Details of the bank account will be provided upon request or after service order confirmation.
- Online Payment Gateways: We use reputable third-party payment gateways such as PayPal, Stripe, or Razorpay to facilitate online payments.
- UPI (Unified Payments Interface): Clients in India may also use UPI payment methods for ease of payment.
The availability of these payment options may vary depending on the client’s location and service type.
2. Payment Terms
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Advance Payment: For certain services, an advance payment may be required to initiate the engagement. The advance payment amount and terms will be specified in the service agreement or order confirmation.
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Full Payment: Some services may require full payment at the time of booking, while others may allow payment in installments as per the agreement.
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Payment Deadlines: Payments must be made according to the specified deadlines mentioned in the invoice, contract, or service agreement. Failure to make timely payments may result in delayed service delivery or cancellation of the service.
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Invoices: Upon receipt of payment, clients will be issued an invoice that outlines the payment details, service purchased, and payment method used. Clients should retain the invoice for their records.
3. Security Measures
We take the security of your personal and financial information very seriously. To ensure that your payment details are handled safely, we employ the following security measures:
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Encryption: All payments made through our Website are secured with SSL (Secure Socket Layer) encryption. This encryption ensures that your sensitive payment information (such as credit card details) is securely transmitted.
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Payment Gateway Security: We partner with trusted and PCI DSS-compliant third-party payment processors (e.g., PayPal, Stripe, Razorpay) that adhere to industry-standard security protocols to protect your financial data.
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Tokenization: For added security, our payment gateways utilize tokenization methods that replace sensitive payment data with unique identifiers, further safeguarding against unauthorized access.
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Two-Factor Authentication (2FA): For certain transactions or when accessing sensitive payment information, we may require two-factor authentication to verify the identity of the user.
4. Transaction Processing Terms
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Transaction Confirmation: Upon successful completion of a payment, you will receive a transaction confirmation via email. If you do not receive a confirmation, please contact us at support@nexforeconsulting.com to verify your payment status.
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Payment Authorization: All payments made through our Website are processed through authorized third-party payment processors. By submitting your payment, you authorize the payment processor to debit the appropriate amount from your account as per the payment terms.
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Currency: All transactions on our Website are processed in Indian Rupees (INR) or other local currencies as applicable to your region. If you are paying from outside India, your payment processor may apply conversion fees or exchange rate charges.
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Payment Confirmation and Service Activation: The services will be activated only after successful payment processing. In the case of installment payments, access to services may be granted based on the payment schedule agreed upon.
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Failed Payments: If a payment fails due to insufficient funds, technical issues, or other reasons, we will notify you and request another payment attempt. Failure to resolve the payment issue within the specified period may lead to the suspension or cancellation of services.
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Refunds: If eligible for a refund (as outlined in our Refund and Cancellation Policy), the refund will be processed within 7-14 business days to the original payment method. Refunds are subject to deductions for any applicable processing or administrative fees.
5. Payment Disputes
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Chargeback Policy: If you dispute a payment through a chargeback or payment reversal with your bank or payment processor, we reserve the right to suspend or cancel services until the dispute is resolved. Clients must notify Nexfore Consulting of any disputes within a reasonable timeframe.
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Dispute Resolution: In case of disputes regarding payment, we will attempt to resolve the matter through direct communication. If a dispute cannot be resolved informally, it will be handled as per the terms of our Refund and Cancellation Policy or legal procedures governed by Indian law.
6. Taxes
- Applicable Taxes: All payments made through our Website are subject to applicable taxes (e.g., Goods and Services Tax (GST) in India) based on the service provided and your location. The applicable tax will be clearly specified in the invoice.
7. Changes to the Payment Policy
We reserve the right to update or modify this Payment Policy at any time. Any changes will be communicated via an updated “Last Updated” date at the top of this policy or through a notice on our Website. Clients will be required to accept the updated policy when making subsequent payments.
8. Contact Information
For any questions or concerns regarding payments, please contact us at:
- Email: support@nexforeconsulting.com
- Phone: +91-22-6962-0896
- Address: TCP, S18, Vashi, Navi Mumbai, Maharashtra-400703
By using our services, you acknowledge and agree to this Payment Policy.
This policy ensures that payments for services are handled securely, transparently, and efficiently. Please let me know if you need further details or adjustments!